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About Our Products
What types of knives do you specialize in?
Blade HQ specializes in precision-crafted automatic knives and Italian stilettos. Our collection includes:
- AKC (Automatic Knife Company) knives
- Italian Stiletto Knives
- Modern Italian Knives
- Out The Front (OTF) Knives
- Push Button Knives
Are your knives suitable for professional use?
Absolutely. Our automatic knives and Italian craftsmanship pieces are designed for both collectors and professionals who require reliable, precision tools for their work.
What makes Italian knives special?
Italian knives, particularly stilettos, are renowned for their heritage craftsmanship, elegant designs, and precision mechanisms. They represent a blend of traditional artistry and functional excellence that has been perfected over generations.
Shipping & Delivery
How long does order processing take?
All orders are processed within 1-2 business days from our facility in Montgomery, Alabama.
What shipping options do you offer?
We provide two premium shipping options:
- Standard Shipping – $12.95: Utilizes DHL or FedEx with delivery within 10-15 days after dispatch, complete with full tracking.
- Free Shipping: For orders over $50, we offer complimentary EMS shipping with delivery within 15-25 days after dispatch.
Do you ship internationally?
Yes, we proudly offer global delivery service. However, due to regulatory restrictions, we currently cannot ship to certain Asian countries and select remote regions.
How are the knives packaged for shipping?
Every knife is carefully secured in protective packaging to ensure it arrives in pristine condition, reflecting the same care our craftsmen put into creating these precision tools.
Payment & Transactions
What payment methods do you accept?
To facilitate seamless international transactions, we accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Yes, we utilize industry-standard encryption and security measures to protect your payment information and ensure safe transactions.
Do you offer any payment plans?
Currently, we do not offer payment plans. All transactions are processed in full at the time of purchase through our accepted payment methods.
Returns & Exchanges
What is your return policy?
Your satisfaction is our priority. If your purchase doesn’t meet expectations, you may return it within 15 days of receipt for a full refund or exchange.
What condition must returned items be in?
Returned items must be in original condition, with all packaging and documentation intact. The knife should be unused and in the same condition as when delivered.
How long do refunds take to process?
Once we receive your returned item, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
Legal & Compliance
Are automatic knives legal in my area?
Knife laws vary significantly by country, state, and local jurisdiction. It is the customer’s responsibility to understand and comply with all applicable laws regarding the purchase, ownership, and carrying of automatic knives in their location.
Why can’t you ship to certain countries?
Some countries have strict regulations or complete bans on automatic knives and certain blade types. We comply with all international trade restrictions and cannot ship to regions where these products are prohibited.
What is your age verification policy?
By purchasing from Blade HQ, you confirm that you are of legal age in your jurisdiction to purchase and own the products you order. We reserve the right to cancel orders that cannot be properly age-verified.
Still Have Questions?
Our customer service team is dedicated to helping collectors and professionals find the perfect precision tools. Contact us at:
Email: [email protected]
Address: 313 Monroe Street, Montgomery, US 36104
We respond to all inquiries within 24-48 hours during business days.
Remember: At Blade HQ Knife Shop, we believe the journey of a precision blade shouldn’t end when it leaves our hands. That’s why we’ve crafted a delivery experience that matches the quality of the knives we curate—reliable, efficient, and worthy of the craftsmanship we represent.