Privacy Policy

At Blade HQ Knife Shop, we are committed to protecting your privacy with the same precision and excellence that defines our collection of automatic knives, Italian stilettos, and premium craftsmanship. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website at bladehqknifes.com. By using our site, you consent to the practices described herein, which are designed to align with global privacy standards, including the GDPR for European users and the CCPA for California residents.

1. Information We Collect

To provide a seamless and secure experience for our discerning collectors and professionals, we collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and shipping/billing address when you make a purchase or create an account.
• Payment Information: Credit/debit card details (e.g., Visa, MasterCard, JCB) or PayPal account information, processed through encrypted channels for transactions. Note that we do not store full payment data on our servers.
• Technical Data: IP address, browser type, device information, and browsing behavior collected via cookies and tracking technologies.
• Communication Data: Records of your interactions with us, such as customer service inquiries sent to [email protected].

2. How We Use Your Information

Your data is handled with the care and precision akin to crafting our Italian stilettos, and we use it solely for legitimate business purposes:

• To process transactions and deliver products globally, excluding restricted regions.
• To enhance your browsing experience through personalized content and site optimization.
• To communicate with you about orders, promotions, or updates, in line with your preferences.
• To ensure security and prevent fraud, employing military-grade encryption and advanced monitoring systems.
• To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Information

We value your trust and do not sell or rent your personal data to third parties. However, we may share information in the following circumstances:

• Service Providers: With trusted partners such as payment processors (e.g., PayPal, credit card networks) and shipping carriers to facilitate orders and operations.
• Legal Compliance: When required by law, to protect our rights, or to respond to legal requests.
• Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity, with notice provided.

International transfers are managed with safeguards to ensure data protection across borders, reflecting our global accessibility for knife enthusiasts.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions where we operate. We implement robust measures to protect your information:

• Encryption protocols (e.g., SSL/TLS) for data in transit and at rest.
• Regular security assessments and fraud prevention systems.
• Limited access to personal data, granted only to authorized personnel.

While we strive for utmost security, no system is entirely foolproof; we continuously update our practices to mitigate risks.

5. Your Rights

As a valued customer, you have control over your personal data, including the right to:

• Access, update, or delete your information by contacting us.
• Opt-out of marketing communications at any time.
• Restrict or object to data processing, where applicable by law.
• Data portability, allowing you to receive your data in a usable format.

To exercise these rights, reach out to us at [email protected]. We will respond within 30 days, in compliance with relevant regulations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze site performance:

• Essential Cookies: Required for basic operations like secure login and transaction processing.
• Analytical Cookies: Help us understand user behavior to improve our site, using tools like Google Analytics.
• Marketing Cookies: Used to display relevant ads based on your interests, which you can manage through your browser settings.

You can disable cookies via your browser preferences, though this may limit certain features of our site.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated date. Continued use of our site constitutes acceptance of these changes.

8. Contact Us